Shipping policy
📦 Shipping Policy
Thank you for shopping with us at [Stay Q’D Up]! Below is our shipping policy to help you understand how we process, ship, and deliver your orders.
🚚 Shipping Rates & Delivery Estimates
We offer the following shipping options:
|
Shipping Method |
Estimated Delivery Time |
Cost |
|
Standard Shipping |
3–7 business days |
|
|
Expedited Shipping |
2–3 business days |
|
|
Overnight Shipping |
1 business day |
|
|
International Shipping |
7–21 business days |
Calculated at checkout |
Note: Delivery times are estimates and may vary depending on your location and external factors such as holidays or carrier delays.
🌍 International Shipping
International shipping fees are calculated at checkout.
- Duties, taxes, and customs fees are the responsibility of the customer and may be charged upon delivery.
- Some items may be restricted in certain countries. Please check local regulations before ordering.
🕒 Order Processing Time
Orders are processed within 1–2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. In such cases, we will contact you via email.
🚫 Shipping Restrictions
We do not ship to:
P.O. Boxes (for express or international orders)
- Certain remote or restricted areas
📦 Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. You can also track your order via your account dashboard or using the tracking number provided.
📬 Lost or Damaged Packages
- We are not responsible for lost or stolen packages marked as delivered.
- If your package arrives damaged, please contact us within 3 days of delivery with photos of the packaging and items.
📞 Contact Us
If you have any questions about your shipment, feel free to contact us:
- Email: Qunvel14@gmail.com